Events and Services Manager

Saint Paul’s Hammersmith – Events and Services Manager Job Description

 Job Title                                Events and Services Manager

Responsible to                      Head of Parish Life

Liaises with                            Parish Life, Saint Paul’s staff and congregation, Saint Paul’s centre team, Café, hospitality teams, volunteers,and general public.

Key Areas                               Overseeing hospitality and administration of church events, courses and services. 

Saint Paul's Hammersmith is thriving community in West London with a vision to be a church alive, encountering God and awakening the city.

We are a committed and energetic staff team, with a passion to lead and facilitate others to fulfil God's mission in our city, and beyond. Our church community is full of expectation, being shaped by God's presence as we seek to lead in and transform every sphere of society.

Overall Purpose of Role

The Events and Services Manager will work closely with the Head of Parish Life to manage and oversee the administration of Sunday services, hospitality and host teams, mid-week courses and other church events.

You will be responsible for managing wide-scale church courses and events such as Alpha, Discipleship courses, and our church weekend, providing exceptional hospitality while delivering warm front-facing interactions with newcomers, congregation members, and the public attending events at Saint Paul’s Hammersmith.

Key Responsibilities

To efficiently plan and oversee the administration of church events, programmes and services

• To oversee, recruit, train and build the welcome and hospitality (home team) for Sunday Services, church and parish events.
• To administrate and event manage termly courses that focus on welcoming and integrating people into Saint Paul’s, including newcomers’ events, the Alpha Course, leaders’ lunches and discipleship courses.
• To manage food and hospitality at our church weekend, ‘Hammersmith at Home’
• To oversee and coordinate an annual volunteer appreciation event.
• To assist the Head of Parish Life to administer and coordinate special services, baptisms, weddings and funerals and all preparations for the Annual Parochial Church Meeting (APCM).

To facilitate welcome and hospitality across all Sunday Services and Parish events

• To proactively oversee and refresh the welcome area on Sunday’s and ensure relevant literature is available.
• To monitor and actively manage orders and stock for Sunday service refreshments, Alpha stock and requirements for other courses/events.
• To coordinate all Christmas, Easter and special service refreshments.

Essential Skills

• Understanding and alignment with Saint Pauls’ vision/all associated ministries and active engagement in the church life and community.
• Strong active Christian faith with a passion for ministry and a Godly working environment.
• Passionate about creating an environment of welcome and hospitality.
• Excellent communication skills both verbal and written (including spelling and grammar).
• Strong administration skills with knowledge of CRM systems and project planning.
• Excellent course administrator with proven skills planning, organising, administration, systems input and updating.
• Excellent event coordinator – liaison, planning, organising.
• Ability to coordinate teams of people – including motivating and empowering the volunteers who seek to support various initiatives.
• Ability to multi-task and prioritise using excellent time-management skills.
• Active team player who is flexible, enthusiastic, with a positive ‘can do’ attitude.
• Open to giving and receiving constructive feedback recognising the potential, giftings and talents in every person.
• Attention to detail and accuracy is essential.
• Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.
• Professional manner with emphasis on confidentiality in order to handle personal sensitive information and data, in a discrete and professional manner. Maintains knowledge in terms of Data Protection use, storage and legal requirements.
• Strict adherence to all compliance and health and safety requirements including Safeguarding.

This post carries a genuine occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010. 

The proof of right to work in the UK according to UK Legislation. 

Working Requirements

Days of work

• 35 hrs per week, typically across Sunday to Thursday, as outlined below, but with the ability to work flexibly based on church courses and termly events
• Typical work hours;
• Mondays to Thursdays 9:30 am – 5:30 pm* with a one-hour unpaid lunch break.
• Sundays: Flex hours scheduling with the Head of Parish Life
• Some evenings and weekends on key dates (TOIL)
• Key church services and events
• Key church events: Annual Parochial Church Meeting, Hammersmith at Home and some assigned termly evening events.
• Saint Paul’s Christmas and Easter services
• Staff events: Staff Residential (once a year January); twice-yearly development and training days
• Tuesday morning Staff meetings.

Package

·       Competitive annual salary of £26 - £28k, depending on experience

·       25 days of annual leave plus bank holidays

How to Apply

Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full Job Description:

Application form

Downloadhere

Job description

Downloadhere

Submit

Completed/signed application Form and CV tojobs@sph.org

Applications close on 8th December 2023, with interviews held on 14th December 2023.