Director of Operations

Lead our growing operations team and oversee the financial and operational life of a thriving HTB church plant in the centre of Ipswich at an exciting stage of our development.

ROLE PROFILE
Job title: Director of Operations
Department: Operations
Reports to: Church Leaders
Principal location: River Church Ipswich, Key Street, IP4 1BZ
DBS check required: Yes
Special conditions of employment: There is a genuine occupational requirement that the post-holder is a Christian, as permitted under the Equality Act 2010.
Start date: As soon as possible (flexible for the right candidate)
Working days/hours: Full-time (Monday to Friday)
Salary: £27,500–£35,000 (negotiable, experience and qualification dependent)
Travel: May be required on occasion
Holiday: 25 days per annum plus bank holidays (pro rata)
Probation period: 6 months
Contract length: Permanent, subject to successful completion of probation period.
Other expectations: The role holder will need to be available to work some other key dates outside the usual working pattern, such as special services (Christmas, Easter etc.), annual meetings, and Focus (our annual one-week church holiday in the summer). It is expected that staff members will be active members of River Church.
Context: River Church currently has 7 staff, plus 3 vacancies, and some River College interns. The church has grown from an initial team of 15 people, to more than 200 (mainly under 35s) in its first 18 months, and we anticipate significant further growth.

KEY RESPONSIBILITIES
- Work with Church Leaders to develop and implement strategy in line with the dream, purpose, and goals of River Church
- Establish and manage systems and processes for the effective running of River Church and its office, including the ChurchSuite database
- Oversee the management, maintenance and development of all venues and facilities, including any on-going building or repair works, liaising with the Churches Conservation Trust (CCT) where applicable
- Oversee venue bookings, working with other staff and volunteers, and liaising with external and internal users of the building
- Manage all aspects of Fire Safety, Health and Safety, Food Hygiene, and Safeguarding, maintaining and implementing compliant policies (with some of this work carried out by the River Coffee Pastor)
- Oversee the organisational architecture of River Church, including Human Resources, training, contracts, holidays, and payroll, and assist with staff and volunteer recruitment
- Manage IT, technology, communications, website, social media, and branding (with much of this work carried out by the Comms and Media Manager)
- Oversee legal and financial functions of River Church, including insurance, budget setting and forecasting, procurement, making payments, cash flow, timely preparation and submission of accounts and annual reports, and expenses, and using ExpensePlus software
- Oversee the submission of regular, high-quality grant funding applications to grow the financial capacity of River Church, supported by the Fundraising Assistant, including bids for major premises development and the expansion of our resourcing ministry
- Oversee gathering of metrics and impact reporting for internal use, as well as for the Diocese, CRT, and grant funders
- Co-ordinate all aspects of the operational running of events and activities at River Church, including overseeing the profitable and effective running of River Coffee and other social enterprises
- Recruit, lead, develop, and co-ordinate the volunteers within the Operations Team, discipling and pastoring Operations volunteers and staff
- Manage staff and volunteers as appropriate, enabling them to work independently and efficiently; direct reports will include:
- Fundraising Assistant
- River Coffee Pastor
- Comms and Media Manager
- Site Assistant
- Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on team at Sunday services as required)
- Regularly pray for the financial and operational life of River Church
- Ad hoc tasks and other project work

How to apply for the job

Please note that there is no specified closing date for applications for this role. We reserve the right to close applications and/or shortlist at any time. As such, we recommend applying for this role at your earliest convenience to avoid missing out.

To apply, visit riverchurchipswich.org/vacancies to download and complete the application form and equality and diversity monitoring form, and send these to hello@riverchurchipswich.org.

For an informal conversation about this role, please email matt.key@riverchurchipswich.org.